In 1990, Rob Rodin ended the incentive programs at Marshall Industries, an electronics distributor based in El Monte, California.
“By paying well but knocking out pep rallies, contests, prizes, commissions, and individual bonuses, we became more collaborative and adaptable.”
Module 3: Managing Conflict and Workplace Relationships,
by Sandra D. Collins
Senior Editor James O’Rourke, IV
Second Editio